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Title
Text copied to clipboard!Commercial Loan Servicing Specialist
Description
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We are looking for a dedicated and detail-oriented Commercial Loan Servicing Specialist to join our finance team. The ideal candidate will be responsible for managing and servicing a portfolio of commercial loans, ensuring compliance with all regulatory requirements, and providing exceptional customer service to our clients. This role requires a strong understanding of commercial lending practices, excellent organizational skills, and the ability to work effectively in a fast-paced environment. The Commercial Loan Servicing Specialist will collaborate with various departments to ensure the smooth processing and maintenance of loan accounts, including disbursements, payments, and adjustments. Additionally, the specialist will be responsible for monitoring loan performance, identifying potential issues, and implementing solutions to mitigate risks. The successful candidate will have a keen eye for detail, strong analytical skills, and the ability to communicate effectively with clients and team members. If you are passionate about finance and have a proven track record in commercial loan servicing, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Manage and service a portfolio of commercial loans.
- Ensure compliance with all regulatory requirements.
- Provide exceptional customer service to clients.
- Process loan disbursements, payments, and adjustments.
- Monitor loan performance and identify potential issues.
- Implement solutions to mitigate risks.
- Collaborate with various departments to ensure smooth loan processing.
- Maintain accurate and up-to-date loan records.
- Prepare and review loan documentation.
- Conduct regular audits of loan accounts.
- Assist in the development and implementation of loan servicing policies and procedures.
- Respond to client inquiries and resolve issues promptly.
- Prepare reports on loan performance and portfolio status.
- Ensure timely and accurate reporting to regulatory agencies.
- Participate in training and development programs to stay current with industry trends.
Requirements
Text copied to clipboard!- Bachelor's degree in finance, accounting, or related field.
- Minimum of 3 years of experience in commercial loan servicing.
- Strong understanding of commercial lending practices.
- Excellent organizational and time management skills.
- Attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Proficiency in loan servicing software and Microsoft Office Suite.
- Knowledge of regulatory requirements and compliance standards.
- Ability to work independently and as part of a team.
- Strong customer service orientation.
- Ability to handle confidential information with discretion.
- Experience with loan documentation and processing.
- Ability to multitask and prioritize workload.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with commercial loan servicing?
- How do you ensure compliance with regulatory requirements?
- What strategies do you use to provide exceptional customer service?
- How do you handle discrepancies in loan accounts?
- Can you give an example of a time when you identified and mitigated a potential risk?
- How do you stay organized and manage your time effectively?
- What software tools are you proficient in for loan servicing?
- How do you handle confidential information?
- Can you describe a challenging situation you faced in loan servicing and how you resolved it?
- What steps do you take to ensure accurate and up-to-date loan records?
