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Title
Text copied to clipboard!Commercial Loan Servicing Specialist
Description
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We are looking for a dedicated and detail-oriented Commercial Loan Servicing Specialist to join our dynamic finance team. The ideal candidate will be responsible for managing and servicing commercial loan portfolios, ensuring accuracy, compliance, and efficiency in all loan servicing activities. This role requires a strong understanding of commercial lending processes, loan documentation, and regulatory compliance standards. The successful candidate will collaborate closely with internal departments, external clients, and regulatory bodies to ensure seamless loan servicing operations.
As a Commercial Loan Servicing Specialist, you will be responsible for maintaining accurate loan records, processing loan payments, and managing loan modifications and renewals. You will also handle customer inquiries, resolve loan-related issues, and ensure timely and accurate reporting. Your role will involve reviewing loan documentation for completeness and accuracy, ensuring compliance with internal policies and external regulations. You will be expected to identify and mitigate risks associated with loan servicing activities, proactively addressing potential issues and escalating concerns as necessary.
The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. Strong communication and interpersonal skills are essential, as you will interact regularly with clients, colleagues, and regulatory agencies. You should have a solid understanding of financial principles, loan servicing software, and regulatory compliance requirements. Experience in commercial lending, loan servicing, or related financial services roles is highly desirable.
In this role, you will have the opportunity to contribute significantly to the efficiency and effectiveness of our loan servicing operations. You will play a critical role in maintaining client satisfaction, ensuring regulatory compliance, and supporting the overall success of our commercial lending activities. We offer a supportive work environment, opportunities for professional growth, and competitive compensation and benefits packages.
If you are a motivated professional with a passion for excellence in loan servicing and a commitment to delivering outstanding customer service, we encourage you to apply. Join our team and help us continue to provide exceptional service to our commercial lending clients, ensuring accuracy, compliance, and efficiency in all loan servicing activities.
Responsibilities
Text copied to clipboard!- Manage and service commercial loan portfolios accurately and efficiently.
- Process loan payments, modifications, renewals, and payoffs.
- Review loan documentation for completeness, accuracy, and compliance.
- Respond to customer inquiries and resolve loan-related issues promptly.
- Ensure compliance with internal policies and external regulatory requirements.
- Maintain accurate loan records and prepare timely reports.
- Collaborate with internal departments and external stakeholders to ensure smooth loan servicing operations.
- Identify and mitigate risks associated with loan servicing activities.
Requirements
Text copied to clipboard!- Bachelor's degree in finance, accounting, business administration, or related field.
- Minimum of 2 years experience in commercial loan servicing or related financial services role.
- Strong knowledge of commercial lending processes and loan documentation.
- Excellent organizational skills and attention to detail.
- Proficiency in loan servicing software and financial systems.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Knowledge of regulatory compliance standards in commercial lending.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with commercial loan servicing?
- How do you ensure accuracy and compliance in loan documentation?
- What loan servicing software have you used, and how proficient are you with it?
- Describe a challenging loan servicing issue you encountered and how you resolved it.
- How do you prioritize tasks when managing multiple loan portfolios?